Leadership & Management in Nursing NCLEX Practice Exam (Quiz #2: 40 Questions)

Katherine is a young Unit Manager of the Pediatric Ward. Most of her staff nurses are senior to her, very articulate, confident, and sometimes aggressive. Katherine feels uncomfortable believing that she is the scapegoat of everything that goes wrong in her department. Which of the following is the best action that she must take?

As a young manager, she knows that conflict occurs in any organization. Which of the following statements regarding conflict is not true?

Katherine tells one of the staff, “I don’t have time to discuss the matter with you now. See me in my office later” when the latter asks if they can talk about an issue. Which of the following conflict resolution strategies did she use?

Kathleen knows that one of her staff is experiencing burnout. Which of the following is the best thing for her to do?

She knows that performance appraisal consists of all the following activities except:

Which of the following statements is not true about performance appraisal?

There are times when Katherine evaluates her staff as she makes her daily rounds. Which of the following is not a benefit of conducting an informal appraisal?

She conducts a 6-month performance review session with a staff member. Which of the following actions is appropriate?

Alexandra is tasked to organize the new wing of the hospital. She was given the authority to do as she deems fit. She is aware that the director of nursing has substantial trust and confidence in her capabilities, communicates through downward and upward channels, and usually uses the ideas and opinions of her staff. Which of the following is her style of management?

She decides to illustrate the organizational structure. Which of the following elements is not included?

She plans on assigning competent people to fill the roles designed in the hierarchy. Which process refers to this?

She checks the documentary requirements for the applicants for the staff nurse position. Which one is not necessary?

Which phase of the employment process includes getting on the payroll and completing documentary requirements?

She tries to design an organizational structure that allows communication to flow in all directions and involves workers in decision-making. Which form of organizational structure is this?

In a horizontal chart, the lowest level worker is located at the

She decides to have a decentralized staffing system. Which of the following is an advantage of this system of staffing?

Aubrey thinks about primary nursing as a system to deliver care. Which of the following activities is not done by a primary nurse?

Which pattern of nursing care involves the care given by a group of paraprofessional workers led by a professional nurse who takes care of patients with the same disease conditions and is located geographically near each other?

St. Raphael Medical Center just opened its new Performance Improvement Department. Ms. Valencia is appointed as the Quality Control Officer. She commits herself to her new role and plans her strategies to realize the goals and objectives of the department. Which of the following is a primary task that they should perform to have an effective control system?

Ms. Valencia develops the standards to be followed. Among the following standards, which is considered as a structure standard?

When she presents the nursing procedures to be followed, she refers to what type of standards?

The following are basic steps in the controlling process of the department. Which of the following is not included?

Which of the following statements refers to criteria?

She wants to ensure that every task is carried out as planned. Which of the following tasks is not included in the controlling process?

Ms. Valencia prepares the process standards. Which of the following is not a process standard?

Which of the following is evidence that the controlling process is effective?

Ms. Valencia is responsible for the number of personnel reporting to her. This principle refers to:

She notes that there is increasing unrest of the staff due to fatigue brought about by the shortage of staff. Which action is a priority?

Kevin is a member of the Nursing Research Council of the hospital. His first assignment is to determine the level of patient satisfaction with the care they received from the hospital. He plans to include all adult patients admitted from April to May, with an average length of stay of 3-4 days, first admission, and with no complications. Which of the following is an extraneous variable of the study?

He thinks of an appropriate theoretical framework. Whose theory addresses the four modes of adaptation?

He opts to use a self-report method. Which of the following is not true about this method?

Which of the following articles would Kevin least consider for his review of literature?

Which of the following variables will he likely exclude in his study?

He plans to use a Likert Scale to determine:

He checks if his instruments meet the criteria for evaluation. Which of the following criteria refers to the consistency or the ability to yield the same response upon its repeated administration?A. Validity

Which criteria refer to the ability of the instrument to detect fine differences among the subjects being studied?

Which of the following terms refer to the degree to which an instrument measures what it is supposed to be measured?

He plans for his sampling method. Which sampling method gives an equal chance to all units in the population to get picked?

Raphael is interested to learn more about transcultural nursing because he is assigned at the family suites where most patients come from different cultures and countries. Which of the following designs is appropriate for this study?

The nursing theorist who developed transcultural nursing theory is